Baggage
Carry on and Checked Baggage rates
Domestic Travel
The following requirements, rights, exclusions and limitations in Article 8 are applicable to our flights and those performed by Our Operators.
Cabin Baggage
Passenger Cabin Baggage Allowance
Market | Economy Cabin | Business Cabin |
Vanuatu - Domestic | 5kg | NA |
Restriction on Cabin Baggage
Some items cannot be carried in the cabin of the aircraft and are therefore classified as Prohibited Items under this Conditions of Carriage (Prohibited Items). Prohibited Items include but are not limited to weapons, restraining devices, knives and sharp tools or cutting implements such as scissors and screwdrivers, and some sporting goods such as bats and clubs. We have the right to amend the list of Prohibited Items from time to time.
Passengers carrying hypodermic needles will need to declare them at the screening point. Where possible, the Passenger should provide documentation or identification to confirm the Passenger’s relevant medical condition. Medication should have a professionally printed label identifying the medication or a manufacturer’s name or pharmaceutical label affixed.
Checked Baggage
Domestic Passenger Checked Baggage Allowance
Market | Adult Checked Baggage Allowance | Child Checked Baggage Allowance | Infant Checked Baggage Allowance |
Vanuatu - Domestic Flights | 10kg | 10kg | 0 |
Upon delivery to us of items you wish to be carried as Checked Baggage we will take custody of them, and issue a Baggage Identification Tag for each piece of your Checked Baggage.
- Stowage and weight limitations apply on some of our services and Baggage may at times need to be transported on a different flight to the Passenger.
- Checked Baggage will, whenever possible, be carried on the same aircraft as you, unless we decide for safety, security or operational reasons to carry it on an alternative flight.
- Baggage fees are non-refundable.
The following items must NOT be included in your Checked Baggage. You will be required to repack any such items into your Carry-On Baggage or make alternative arrangements for their transportation, as appropriate.
- Dangerous goods
- Fragile, delicate or perishable items
- laptops
- Items with a special value, such as money, jewellery, precious metals, silverware
- Negotiable papers, share certificates, securities or other valuable documents
- Cameras
- Personal electronic equipment
- Commercial goods or business documents, or passports and other travel documents
- Essential medicines
- Items we determine are unsuitable for carriage by reason of their weight, shape or size, fragility, contents or character, or for safety or operational reasons, or the comfort and convenience of other Passengers
- E-cigarettes
If you carry items in contravention of these Conditions, we will have no liability, and use all available defences against any claim, in respect of any damage, loss or destruction of those items.
Checked Baggage can also be delayed or lost, therefore items with a special value or which you may urgently need should be kept close to you in Cabin Baggage.
Excess Baggage
Baggage in excess of our stated free Baggage allowance may be accepted for carriage at a fixed rate per piece as appropriate to the Baggage allowance applicable for your Ticket. We may at our discretion refuse to carry your excess Baggage. We bear no responsibility or liability if for operational, weather or reasons beyond our control we carry your Baggage on alternative flights other than the flight you are booked on. “Operational reasons” may include for example weight limitations for the flight. If we decide to carry the Excess Baggage but decide not to charge you for some or all of your Excess Baggage, this does not mean that you will not be charged when you check in for any further flights on your itinerary. Other airlines may also charge different rates for Excess Baggage.
Items Unacceptable as Baggage
Items which are likely to endanger the aircraft or persons or property on board the aircraft, such as those specified in the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air and the International Air Transport Association (IATA) Dangerous Goods Regulations, and in our regulations. These include, but are not limited to articles such as the following which must not be carried in your Baggage for safety reasons:
- Compressed Gases (Deeply Refrigerated, Flammable, Non-flammable and
- Poisonous);
- Corrosive materials (such as alkalis, acids, wet cell batteries, mercury);
- Explosives (Fireworks and articles which are easily ignited);
- Firearms and Ammunition Flammable liquids and solids (such as matches, lighters and heater fuels, flammable aerosols);
- Butane Lighters;
- Magnetized materials;
- Oxidizing substances;
- Poisonous, toxic, infectious substances;
- Radioactive materials;
- Chemical oxygen generators;
- Security attaché cases (if fitted with alarm or pyrotechnic material);
- Other dangerous goods (such as offensive or noxious materials and a wide range of items in IATA Dangerous Goods Regulations).